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Customer Comments



Julie
Canada
Item Purchased: Basketball Sweatshirt
Comments: I received my shirt,and i love it, It fits perfect, just in time for basketball season,,thank you so much,,,Julie



Natalie
Item Purchased:  Blanket for 2
Comments: I just want you to know that I absolutely love all the blankets!!  The embroidery is so elegant, and the blankets are very comfortable.  You did an amazing job, and I know my Bridesmaids will love this gift.  Thank you again for everything, and I wish you a great evening!!

DeeDee
Ohio
Item Purchased:  Throw
Comments:  I received a beautiful chocolate throw from Lady Linen.  And they tweaked the design for me without charging outrageous customization fees.  They provided a great product at a very reasonable price,  delivered very timely, and excellent customer service.
Suzy
Georgia
Item Purchased:  Large zippered tote
Comments:  Design assistance for embroidery was extremely helpful.  The bag was a gift for someone and I was very pleased with how it turned out.  I would definitely order again for any specialized need.  Turnaround time was exceptional and pricing was good. 

KT
Florida
Item Purchased: Diaper bags
Comments: love all the different thread color choices, changes you can make and the preview prior to buying. also Shipping is quick 

Brandis
South West USA
Personalized Diaper Bag

I loved the diaper bag! It's so unique and pretty with my baby's name on it. I was afraid the bag would be cheap junk but it is very heavy duty. Almost like a suitcase carry-on bag. Large, heavy clip-on straps that are sewed very well and thick, high-quality canvas material that will no doubt last quite a while. Lots of pockets and bottle holders and a changing pad too! The embroidery was done very well. I would recommend carefully burning the loose thread ends on the inside flap with a lighter too prevent unraveling. If you've never done this before, you quickly run the flame on each strand end until it melts and shrinks. It can't unravel after that and it gives it a cleaner looking inside flap. Don't do it if you are not confident (though the bag will not burn at the touch of a small, quick flame), it will probably be fine for a long time. I do this all the time because I sew for my 6 daughters and burning/melting seals a ribbon's end so it doesn't fray. Maybe this is a service the Linen Lady could offer for those that are nervous about it.

I think I will give these bags as gifts from now on at baby showers. I know it will be a favorite item for a new mom. It would even be a great idea for a first birthday present as diaper bags are still needed until about 2 1/2 to 3 years old and a 1 year old will appreciate his or her name and a colorful design on a new bag.

Response From Lady Linen regarding burning threads:
I did want to respond regarding burning the back stitches. Our machines are commercial embroidery machines and only do embroidery. The approx. 1" strings you see on the back are lock stitches. They are there to prevent any unraveling and to allow the item to shrink (especially with cotton items) without the embroidery pulling. We use industrial embroidery thread that has more give to it than a traditional sewing thread.  Trust me it will not unravel. In fact even though the bag is very good quality, the embroidery will outlast the product it is sewn on. I have a throw that I received as a wedding gift sewn on the same machine I have now. I've had it 12 years now and not one stitch has unraveled. We've been anything but gentle with it. The embroidery is designed to look delicate, but trust me it's in there good. To pick out one letter will take at least 20 minutes and even then it is almost impossible to get it all out. Under the threads you see there is another whole layer of threads called underlay. If you think of industrial uniforms with logo's sewn on them, they will hold 50+ washings without fading or unraveling. We use the same machines and thread.  If you have not already burned it I would not because it's possible to burn the lock.


Debby
Missouri
Personalized Diaper Bag
My daughter was looking for a unique and functional diaper bag for her new baby.  We found one that perfectly matched her personality and our budget.   We love the bag and were pleased to see that we could preview the personalized product before it was made.  We are very pleased!

Brandon
Chicago, Illinois
Item Purchased: kitchen towels
Comments: Great kitchen towels and superb service!  Ladylinen was very prompt, sending a mock-up of the design within 24 hours.  I got to choose fonts!  Arrived at my parents hom 4 days from date of my order!! What more is there to ask?  I will shop with Ladylinen again!
Albert
North Carolina
Item Purchased:Personalized Diaper Bag
Comments: The diaper bag was exactly as the picture displayed as well as exactly what I wanted. It was a gift for my sister for her first child, and she loved how it could be personalized
Dottie
New Jersey
Item Purchased: Personalized Kitchen Towels
Comments: The customer service is wonderful and the quality of the product is great.  Thank you.
Sue, NJ
Item Purchased: personalized throw
Comments: My friends were thrilled with their wedding gift.  Ordering, delivery & even a special request were prompt & painless. 


Patti, FL
Item Purchased: Embroidered Wedding Throw
Comments: It was absolutely beautiful! My son and new daughter-in-law love it. It will be proudly displayed in their home. Thank you for a "classy job well done".

Karin 
Montrose, PA
Hooded Sweatshirts, Fleece Blankets
Last Christmas, I purchased the fleece blankets for all my nieces, and nephews, a few of my friends children and my own 2 sons. All the kids loved them.
This Christmas I purchased full zip hooded sweatshirts for all of them. Being "hoodies" are in, I thought it would be a great idea and it was a huge success!!!
Lady Linen has come through for me with amazing results and affordable prices. She helped me every step of the way with picking and item, selecting colors, fonts, and do I use monograms or names. She was a big help! Amazing results! I am already trying to find an idea for this Christmas! I will definitely use Lady Linen & Co for all my embroidery needs!


Donna
New York
Item Purchased: Wedding throw
Comments: It was exactly as expected...I know the bride and groom will love it.

Paulette

Jennifer, I received the blanket. It’s beautiful! Thank you so much. I will certainly make my future purchases through you.
From: Washington, PA

Maureen
I want to give you a great big Thank You for the lovely way you embroidered "Mo" on my new brown bag !!! I love it !!! I can't believe how quickly you tended to my requests. You are truly a wonderful business to work with, and I admire your expertise ! I would love to do business with you in the future. In fact, I look forward to it ! Thanks again, Maureen
From: IL

Becky
Thanks Jennifer! The blankets turned out great! They will get much use this summer at the new ballpark! Becky
From: Waseca, MN

Kristi
Jennifer - I just wanted to thank you again for all of your help on the quilt for my Mother-in-Law. I got it in the mail yesterday and it turned out BEAUTIFUL!!! Thanks again, Kristi
From: CO

Betsy
Hi Jennifer, just a separate note to tell you that my girls absolutely LOVE their tote bags! You are so very creative, kind and patient. Thank you again so much!! I will probably be buying a backpack sometime later in the fall for my granddaughter! Take care, and don't work too hard! Betsy
From: Uniontown,PA

Lori

A huge thank you again! The blanket that you made is absolutely awesome and I can't wait to give it to my soon to be married friends. Thanks again!! :
From: Montgomery IL

Josh
I needed a new custom baseball cap. As I was fairly particular about what I wanted I was nervous about approaching anyone to do it. Lady Linen & Company was amazing in accommodating all my needs. The hat turned out perfect!! Now I don’t have to wait another 9 years for a new one! Thanks again Jennifer, you're too awesome!
From: Kansas City, MO

Robyn
Thank you Thank you, Thank you, Loved both blankets. Perfect for the games… I can’t wait to give to my friend I know she will cry! She loved the green and black blanket VERY MUCH… The personal sports made this so unique… This was a great gift and affordable too. I will most likely be ordering more… Thanks again, ROBYN
From: KY

Sheri

I was looking for personalized tote bags to give to our guests as a welcoming thank you for our destination wedding in Mexico. I came across Lady Linen & Company. I just rec'd our order 4 personalized tote bags yesterday and I have to say they are better then I imagined! She does outstanding work and the stitching quality is beautiful!! Fast shipping too!! I am very very pleased with our purchase and I can not wait to give them to our guests. I will purchase again in the future! Many many thanks! Sheri G.
From: Wisconsin

Loretta

I have ordered several handbags from Lady & Linen and they are just wonderful!!! After I ordered my daughter one i had to have and the chain just started everyone wanted one they are great gifts and very well done!! Keep up the good work Lady Linen!!
From: Gaffney, S.C.

Nikitia

Jennifer has put the fun back into planning my wedding! She helped me design a special wedding afgan for us, as well as creating the totes that I am giving as gifts to the attendants. Beautiful, quality merchandise, great pricing, and customer service that is priceless - what more could you ask for? Thank you, Jennifer!
From: Maryland

Melanie
Best Service I could ever ask for. You got back to me so quickly and really helped me decide on my own unique pattern. The tote bags look amazing and I know that the bridesmaids will love them. Thank you for such amazing service!!!
From: London, Canada

Kelly
Hey!! Love the site! You did a Fabulous Job! I need some funny stuff for my P's camper!
From: Lake Villa, IL

Kelly
Hi Jennifer, I just wanted to let you know that I received my throw this morning and it's beautiful! I couldn't be happier with it and I just know that my brother and sister-in-law are going to love it too. I just left positive feedback for you and I'll be recommending you to all of my friends. Thank you for all your help, you've been brilliant! Kind regards, Kelly
From: United Kingdom

Nellie
I've been meaning to write to you. Thank you for the beautiful work you did on the wedding throw. The stitching is stunning! it was worth all the work we both did, which by the way, went so smoothly. it was a joy to work with you. grateful for that personal touch you gave in conversing back and forth with me to get a finished product i would be happy with. you definitely care about your customers. best regards, ~Nellie~
From: Hartford, CT

Teresa
Hey - Awesome site. I love your kitchen towels especially!
From: KY

Mike
Great job Jen.
From: Arkansas

Melanie
Love my Blanket! Absolutely beautiful! Thanks so much! Great job!
From: Yellville, AR

David J.
Just a line to thank you and your staff for fast and friendly service.
From: Yellville, AR.

Jason
Great Job on the site.. Congrats!
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