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About Us

There is such a special moment

when you watch someone

open a personalized gift

& every time they see it

they are reminded of

just how much you care. JJ

Thank you for stopping by. I'm Jennifer Johnson owner of Lady Linen & Co.  I do all of the design work here at Lady Linen and am happy to work with you one on one. While we have people help with the production process, I feel strongly about helping customers one on one with the designs and layouts. I've done all the product design for our company plus helped hundreds on customers one on one with custom work. From corporate logos to retail store products, promotional products, special event products, to custom throws for grandma we can help. In house we do embroidery and digitizing, logo design, artwork design, vinyl application, rhinestone design and application, sublimation and plastisol (screenprint) application. We have over 100,000 embroidery designs on file. Just email or call me with your needs and I will be happy to assist you.

A little more about me

I worked in upper level customer service & data processing positions for over 8 years. Not to toot my own horn, but I always excelled at Customer Service. I am a southern girl at heart (born in Arkansas) (and NO my brother is not my uncle) ;-). I really enjoy helping my customers. While I do have people help with the production side, the design aspect is all done be me.
I have lived in many places..... CA, OR, NC, KY, Chicago, FL & now have moved back home to Arkansas to be closer to family. I was brought up with the values that giving your word,  means that you do not go back on it. Another reason I am so passionate about customer service is just like all of you I have to experience  poor customer service all the time, everywhere.
I started doing embroidery and embroidery design not knowing if I would like it or if I had a knack for it.  My previous profession was not challenging. I quickly fell in love with embroidery/imprinting especially the design aspect. In many ways the designs are like children to me. I start with a vision then work to put it all together. There is always a part of me that is like 'Will they like it?' Our customers are not just an order number to us.
I originally sold only on ebay. I finally made the time to create ladylinen.com in 2009. Lady Linen & Co.'s goal is to give 110% to every customer.
To me embroidery is a form of artwork. Good quality embroidery has such a beauty to it....even if it is just lettering. I guess you could say I am an embroidery 'snob'. I want all my embroidery to be the best quality possible. What I enjoy most about embroidery is the creative process. Many of my customers come to me with an idea in their mind. My job is to help them create it. I love helping them do this.

Thanks to all of you who are allowing me to chase my dream!

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